Back to careers Digital project manager
The digital project manager is responsible for maintaining active communication with various departments and the programming team. The incumbent’s role is to plan and coordinate the progress of projects, ensure pre-launch quality control, and support the Client Services team in defining client needs and priority management.
Skills
- Excellent sense of organization and ability to manage priorities
- Able to work with very tight deadlines, driven by results
- Organized, thorough and keen attention to detail
- Able to logically structure and summarize information
- Remarkable knowledge of the digital world, search engine optimization (SEO), user experience (UX), marketing, social networks
- Excellent eye for digital quality control in a variety of formats
- Able to clearly define questions and clarify thoughts
- Keen attention to detail and outstanding organizational skills
Requirements
- Extensive experience in digital project management and quality control (a minimum of 5 years of agency experience)
- Bachelor’s degree in administration, project management or another relevant field
- Basic knowledge of HTML (an asset)
- Fluent in both verbal and written French and English
Main responsibilities
Project management
- Contribute to project management with stakeholders who may have a lesser understanding of digital projects, and serve as a guide in this area
- Analyze needs, carry out evaluations and draft service offers; plan (budget, schedule, resources)
- Establish an overall project plan and develop more detailed plans according to client needs
- Create and follow production deadlines and assign tasks to the creation and production teams
- Engage in assigned tasks and manage the workload using project management software
- Communicate with clients and handle follow-ups, manage change requests, approvals, checks and quality control
- Assess and manage the risks, repercussions, assumptions and limitations of proposed solutions
- Ensure the quality of deliverables under their responsibility, keep content updated, add or obtain content from partners
- Ensure compliance with deadlines and budgets
- Participate in strategic project planning
- Manage the closure of projects and budgets
Quality control
- Develop the structure and content for different test scenarios
- Write test cases and scripts
- Oversee the quality control of digital projects with respect to design as well as operational and content aspects
- Establish and maintain relationships with internal and external development teams and define the terms and conditions for external technical/operational tests (clients)
- Identify potential issues during the planning of a digital project that could impact accessibility, the final user experience, potential glitches or obstacles during the development process, etc.
- Oversee the validation test process from the first version developed (alpha/beta), including coordination with re-reading, content, strategy and creation.
- Maintain brand standards (technical aspects, accessibility, user-friendliness, content) and ensure the internal cohesiveness of the project and of all projects under a specific brand
- Handle troubleshooting and investigate errors, potential problems and glitches that could arise during a project’s digital quality control step
- Clearly communicate questions and corrections to the appropriate stakeholder who may not have any experience in digital projects
- Possess knowledge of the following:
- Compatibility between browsers and platforms
- Reactive design
- Posting and social media characteristics, best practices and guidelines
- Design mock-ups and site architecture
- Accessibility standards (AODA/ADA/WCAG)
Other benefits
- Offices located in Sherbrooke, in the beautiful Eastern Townships region (currently 100% remote)
- Competitive compensation
- Group insurance (50% covered by the employer)
- Flexible 37.5-hour work week
- Closeness with nature, and the option to go skiing at 5 p.m. one evening a week
- Annual partial refund of enrolment in a fitness class or health club/gym membership
- Optional contribution to a voluntary retirement savings plan (VRSP) program
- A dynamic and really nice team at a company that values its employees
- The satisfaction of not having to commute in the morning and evening
The Work Well Agency
By working at Lemieux Bédard, you will be joining a dynamic, caring, and passionate team. We’ve been in this business for over 30 years, and our steady growth is a testament to our excellent relationships with both our clients and our staff.
We believe in work-life balance, which is one of the reasons we have maintained our headquarters in the Eastern Townships, one of the most beautiful regions of Québec. Although our clients are primarily located in Montréal and Toronto, we value the lifestyle that Sherbrooke affords us, and we are more than happy to visit our clients whenever necessary.